Contract Support

By setting new improved standards within the security industry Advance Security has built an enviable reputation protected by maintaining exceptionally high standards at all times. Our service incorporates the NSI Gold Award for BS EN ISO 9001-2000 compliance with our Quality Assurance system designed to develop and improve service provision and enhance customer relations throughout all aspects of our organisation.

Our approach is based upon understanding the individual culture and specific service requirements of each customer throughout the UK. As contracts evolve we ensure step changes in service quality through:

• Close management partnership
  
• Constant review of services for best practice 
• In-depth and specific staff training at all levels
• Review and development of all security systems
• Provision of consultancy services
• Intergrated technologies solution

In addition to this approach we are also committed to further investment in the infrastructure of our business. As an example, over the last four years we have spent more than £4m on the development of our National Communications Centre in terms of both IT and personnel advancement. This ongoing investment is a key strategy in dealing with the industry wide problem of inconsistent service levels provided through Regional Control Centres.