Mobile and Keyholding

At Advance Security our integrated service portfolio is enhanced further with a unique 24-hour mobile keyholding service.

With significant investment made towards the supporting IT infrastructure, Advance mobile officers are able to respond to calls in a fleet of GPS-equipped vehicles with ‘live’ reporting enabled through adapted Blackberry technology, allowing our customers to monitor our response in real time via an online tracker. Currently the only major security provider to offer live incident reporting in this way; we deliver genuine transparency for our customers which is fundamental to the way we work. An approved contractor for keyholding, the service removes the burden and risks associated with customers undertaking their own out-of-hours security cover.

Operating in accordance with BS7984 requirements and backed by a 24-hour communications centre, the service is available to Advance customers in cities and towns across the UK.

Alongside our training partner Senate Training Ltd, we have also developed and introduced a bespoke training course to support officers in the delivery of the keyholding service. Run over two days, the classroom based course covers various subjects including best practice methodology, personal protection and vehicle handovers, with separate training offered to all communication centre operatives.